Refund & Exchange

REFUND & EXCHANGE

We as a brand believe in exceptional customer service; therefore, we offer refund, return and exchange policy.

* You can refund/exchange the product within 05 days.

* The product should be in its original condition.

* For further assistance, you can contact our customer service department by emailing us at support@norahofficial.com or you can call us at +92-336-2166376.

ORDER CANCELLATION

*You may cancel your order at any time before the order has been processed.

*Once the order has been shipped, you will receive a shipping confirmation on the given email that will contain the tracking information. Our exchange policy will be applied as soon as the order is dispatched.

* NORAH has the authority to cancel orders for reasons such as; the item is out of stock, pricing errors, or the credit card payment declined by the issuing financial institution.